If your business has been relying on your good old phon and answering machine, you might be missing out on a lot of advantages new technology has to offer. Nonetheless, innovation, resourcefulness and creativity are the traits that set you apart from everybody else, even from the Business 2.0 type of companies. Let’s see how you can maximize your answering machine to create a comprehensive and reliable business voicemail system:
Make it more convenient. If you will be out of the office for a while, cut down the number of rings before callers are sent to voicemail. This makes it easier for customers to leave you a message and go on with their busy lives, instead of waiting out twenty phone rings only to be told that you are out of the office.
Make it more convenient for you as well. Admit it, checking the answering machine is both a chore and a bore. Make sure that you check your voicemail messages regularly, noting which ones need immediate attention, which ones can wait, and which ones can be tossed to the trash. Delete messages every time you finish checking, otherwise you’ll have to go through all of them again the next time you press Play. Devise a system that will make it easier for you to manage all your messages.
Make it sound professional. Create a voicemail greeting like a boss. VoIP service -based voicemail systems today have custom greetings that incorporate music with professionally recorded messages.
The least you can do is to speak clearly in a quiet room as you record your message. Sound professional and provide important details such as you and your business’ name, and when you can return the call.
Make it work. Return calls at the time and date you promise. That’s the only time voicemail, whether it is through an answering machine or through digital recordings, truly works for your business.
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